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Quick start guide

• Start a membership
• Complete your profile
• Get access with a simple tap
• Add us to your contacts
• Join our online community

Frequently Asked Questions (FAQ)

• I didn't get a confirmation email
• I can’t generate a membership ID
• I moved to a new address
• I did not receive my magazine
• I want to give a membership as a gift
• What is Subbacultcha?
• Get 3 months of MUBI for free

Access to events

• How to get access to events
• Get access to online events
• My membership ID is invalid
• What if an event is sold out?
• Do I have to make reservations for an event?
• Show your membership ID to get access

My Subbacultcha account

• Reset your password
• Your events agenda
• Private messages
• My Account
• Can I use a screenshot of my membership ID?
• Do I need WIFI or mobile data to use my membership?
• Do I need a smartphone to be a Subbacultcha member?

Subscription and billing

• Digital membership
• Standard membership
• Devoted membership
• Reactivate membership
• Up- or downgrade membership
• Cancel membership
• Invalid membership
• Pause membership
• View all articles in “Subscription and billing”

Magazine & delivery

• Change your delivery address
• Shipping costs
• Can I subscribe to the magazine without being a member?

Memberships before October 2019

• I already had a membership before the digital version. What should I do?
• When do I receive my membership card?